• We have no commission arrangements with any computer sales, telephone company or internet service provider. We independently advise you which is the best for you, depending on your circumstances. We save you money by giving good advice.
• Our job is to shoulder your technology worries, if there is further action required to follow up on a visit to you the customer, we will be proactive in closing those open issues.
• We charge a professional but comparatively low rate. Our aim is to keep customers coming back as they require technology help.
• We are punctual, open, communicative, neatly attired and pleasant to have visit your place. Dogs and children don’t bite us
• We don’t keep you the customer in the dark, we are excellent at resolving tech issues, but explain what we’re doing and why.
• We make phone calls to companies like Telstra etc. for you, we are excellent on the phone at getting the best for you out of large technology companies.
• We are open and knowledgeable about all mainstream technologies, PC or Mac, iPhone, iPad or Android as we personally own them all.

All may not be as it seems.

Short Version ~ If you receive an email or other message asking you to click  to go to your bank website or a website for any other place where you hold an account (for example your phone company, superannuation company, stock market shares broker, paypal) ~ DON’T  CLICK ON THE LINK .

Explanation ~ Phishing is where Scammers (Fraudsters) want you to go to a bogus website which they control, with you thinking it is genuinely your bank or other business website. The bogus sites can be very convincing, and if you enter your login details for your bank etc the crooks have them and they can go along to your real bank site etc. and use them to login to your account.

Banks and other reputable companies are well aware this goes on and they will NEVER email you asking you to go to a login page. Other layers of security are used by banks, for example sending an SMS message to your mobile phone with a code which must be entered to make a transfer to someone whom has never received a payment from you before. Don’t login anywhere at someone else’s prompting, if in any doubt, contact your bank etc. by visiting a branch or by telephoning a number you are sure is legitimate.

Many variations on this scam are possible e.g. “please change your password as your account may have been compromised, OLD PASSWORD, NEW PASSWORD etc. etc…”.Contact ClickSilver on 02 9211 9921 for free advice on whether a message is fraudulent.

The latest internet browsers (the program you use to read web pages) have security measures to help stop phishing. Keeping your computer up to date is very important, ClickSilver can help with this. I will now insert logos for some Australian banks, for which I have no authority, but do so in the interests of warning readers just how easy it is to use genuine logos etc. to concoct a bogus website or email.

ClickSilver principles at work ~ 1. don’t allow a stranger to lead you anywhere, on the street or on the internet!

2. Did you start doing this off your own bat or did someone else ask you to do something unexpected? Don’t be lead by the nose!

Explanation ~ Criminal fraudsters call, claiming to be from Microsoft or other reputable company, and tell you there is a virus or a “problem” on your computer and they need to fix it, they lead victims to a website or take remote control of their computer and charge money to fix a non existent problem.

ClickSilver principle at work ~ don’t allow a stranger to lead you anywhere, on the street or on the internet!